WHAT TO ASK WHEN LOOKING FOR A NEW PEtcare fACility
What is their staff to dog ratio?
At Muttley Crüe Organics we pride ourselves in a minimum of two staff for the first 15 dogs and at least staff member for every 15 dogs after.
More staff = superior supervision, more individual and one-on-one care and less chance of injury or altercations between the dogs.
More staff = superior supervision, more individual and one-on-one care and less chance of injury or altercations between the dogs.
Are they staffed overnight?
Muttley Crüe Organics is staffed 24/7, 365 days a year! Located inside a new build with the highest standard fire ratings, a fully sprinklered space and an emergency fire plan in place means safety and care is always at the forefront
Do they have an outdoor yard?
Muttley Crüe Organics has a fully fenced, turfed yard that is attached to bay doors allowing free access to both inside and outside during the day. We clean the turf daily (weather permitting) using an environmentally friendly, enzymatic cleaner to prevent any odours or bacteria.
Do they offer daily on-leash walking?
Being able to leave the building, smell new smells, see new sights and have calm and focused one on one time with our dedicated caregivers is essential to the physical and mental well being of all pets in our care, and are especially important to our longer term guests. This is why 30 minutes walks are always included at no extra charge for any pets staying 10 nights or longer.
Kongs, lick mats and snuffle mats, are also available to provide fun and enrichment for our boarding and daycare guests
Kongs, lick mats and snuffle mats, are also available to provide fun and enrichment for our boarding and daycare guests
What type of correction do they use?
This is one of the most important questions to ask!
When we talk about "corrections", we're talking about how unwanted or disruptive behavior is handled. Dogs in a daycare setting can become overstimulated easily, and their coping mechanisms to that stimulation can become disruptive.
A good example is barking. Barking is a natural way for dogs to communicate, but it can be become excessive when they become over stimulated.
Unfortunately, tools like muzzling, fence tethering, prong collars, hours long kenneling and even shock collars are commonly utilized in the industry to correct this behavior. If your daycare or boarding facility does not offer web camera access, never be afraid to ask what type of corrections they use.
When we talk about "corrections", we're talking about how unwanted or disruptive behavior is handled. Dogs in a daycare setting can become overstimulated easily, and their coping mechanisms to that stimulation can become disruptive.
A good example is barking. Barking is a natural way for dogs to communicate, but it can be become excessive when they become over stimulated.
Unfortunately, tools like muzzling, fence tethering, prong collars, hours long kenneling and even shock collars are commonly utilized in the industry to correct this behavior. If your daycare or boarding facility does not offer web camera access, never be afraid to ask what type of corrections they use.
Do they offer tours and do you need an appointment?
At Muttley Crüe, we offer tours anytime during business hours with no areas off-limits for viewing. 100% of our facility can be viewed at any time and all areas of the daycare and boarding can be viewed via webcams 24/7. Even our grooming area is up front and centre with viewing windows throughout allowing access to all areas including the bathing and drying room.
Do they charge more for medications or special diets?
At Muttley Crüe, we believe that medications and special diets are part and parcel for the care of any pet, so we will never charge extra for medicine administration or raw/special diets.
Are they webcammed?
In this day and age, there is no reason why any facility shouldn’t be offering the use of webcams. We pride ourselves on not only being fully webcammed but being the only facility in Calgary where the cameras never turn off. You can watch the care of your dog anytime day or night… we want our clients to have confidence that the care their dogs receive at Muttley Crüe is the best in the city and you’ll never just have to take our word for it!
What types of products do they use?
All of our products used in-house are locally made, organic, chemical free and 100% safe for pooch and planet! We offer fully sealed, epoxied floors and never use mop buckets to clean up pee. Using towels and rags that are washed after every use means superior cleanliness, significantly less odour and dogs that also stay clean and stinky free!
Do dogs get bedding or beds to lay on?
Our daycare is filled with beds and couches and dogs get squishy blankets and beds to rest on while on kennel breaks. Bedding is washed daily to prevent the spread of parasites, viruses and bacteria.
Bringing your pet for a staycation? Feel free to bring along their favourite bedding, and we'll make sure to set their bedrooms up each night with all the smells and comforts of home :)
Bringing your pet for a staycation? Feel free to bring along their favourite bedding, and we'll make sure to set their bedrooms up each night with all the smells and comforts of home :)
Additional Questions?
Why are we better?We took it up a notch by adding the highest staff to dog ratio in the city! We offer qualified and well trained caregivers, play structures for stimulation, couches for snuggles, a fully turfed yard for lots of sunning, daily walks for only $7 and the best part…. WEB CAMERAS that let Fido’s family tune in and be part of the fun!
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Want to try us out?First days (trial days) are only $5 (minimum) and if that doesn’t make you feel good then we definitely will by letting you know that we donate 100% of that $5 to your choice of one our four, favourite local charities!!
Check out our Friends Of The Crüe tab for more information! |
Want a tour?No appointment necessary
so feel free to pop in anytime! |